1. How much does our furniture cost?
There are a great many factors that contribute to the cost of the products we supply. For example the quality of materials used, the quality of the design, the choice of finish or fabric required and the specific features required. Whatever your budget, we should be able to come up with a proposal that will suit your specifications.

2. How quick is delivery?
Delivery can be anything from 48 hours to 6 weeks, depending on the item ordered. We are able to supply certain products within 48 hours as long as the client is happy with the range of limited colours and finishes at their disposal. If lead time is of particular importance we can work around that as a lead factor in your project.

3. Do you have a showroom we can visit?
At present MBS do not have a showroom but we are able to organise visits to our supplier's showrooms which are spread throughout the UK and a showroom is a feature we are looking to set up within our premises.

4. I have a colleague with a bad back, can you help?
We can't cure a bad back but we can help to improve the working life of a back sufferer by assessing their work place and making tailored suggestions based upon the range of products and features available to us. 

5. What happens if a product breaks?
Most of the products we supply come with a 5 year guarantee from the manufacturer (unless stated otherwise) which enables us, in the unlikely event of a fault occurring, to replace or repair the item providing that it was being used correctly. Outside of the warranty we try to repair the product with as little cost to the client as possible.

6. Can we try before we buy?

In some cases yes, we can arrange a sample on sale or return.

7. What is a furniture strategy?

A furniture strategy is making a choice of product which will meet the needs of your business today and in the future. We have products which can provide this flexibility and integrity for years ahead.

8. Is installation included?

Installation costs are guaranteed to be included if the installation is within a 25 mile radius of our office and the job is to be carried out within normal office hours. We are able to offer a nationwide installation and out of hour's installation service, which may incur additional charges but these are assessed on an order by order basis and are very much dependant upon the circumstances.

9. Does 24 hour use have any implication on the validity of my chair's guarantee?
Yes, most office chairs sold with a 5 year guarantee are guaranteed on the basis that usage would not exceed 8 hours a day. There are chairs available that are specifically designed to be more robust and suitable for 24 hour usage within security functions, for example.

10. Will the furniture ordered come straight to my address?
In most cases our Clients prefer that we co-ordinate the delivery of furniture into our warehouse to enable us to make one delivery and installation trip to the destination. This minimises both inconvenience to our Client and impact on the environment in terms of fuel and emissions.

We can arrange for the old furniture to be taken away if required and for any packaging for new furniture to be removed from premises recycled where possible.

12. Can we arrange for our old furniture to be recycled?
Yes, we can work with a number of companies to provide a recycling service if this is specified at the outset of your project.